Importance of the stakeholders' interaction: Comparative, longitudinal study of two city logistics initiatives

Abstract

The main purpose of the paper is to explore the importance of stakeholders' interaction in the different stages of the implementation process of city logistics initiatives and to assess the extent to which interaction may vary between two apparently similar initiatives. A comparative, longitudinal study, with data from two Swedish city logistics initiatives is conducted. The findings highlight the multiple stakeholders' interaction and suggest that various degrees of such interaction can be beneficial for sustainable city logistics initiatives. The study demonstrates that although the interactions can be considered broadly similar, there are differences that have an impact on the implementation and development of such initiatives over time. It also highlights the relevance of integrating initiatives with existing networks to provide longer-term viability in the implementation process.