Explaining the Factors Affecting Students’ Attitudes to Using Online Learning (Madrasati Platform) during COVID-19

Abstract

This study aims to investigate students’ perceptions about the Madrasati platform as well as to identify the crucial factors that could influence the adoption of the Madrasati platform. Online quantitative survey method was employed to collect the data. SEM modelling method was adopted to analyze the hypotheses in the research model. The findings of the study indicate system quality, service quality and content quality, technology infrastructure, awareness, university management support, security concerns and training have a primary role in increasing the usage of the Madrasati platform in Saudi Arabia. The findings indicate that all factors have a significant influence on Madrasati platform-adoption among students. This research contributes to the body of knowledge and Madrasati platform-adoption practices. Likewise, it may help facilitate and promote the usage of Madrasati platform among students in Saudi universities.