Factors Affecting Successful Implementation of Electronic Procurement in Government Institutions Based on the Technology Acceptance Model

Abstract

Electronic procurement has continued to gain ground in many organisations world over both in government and private institutions as a basis for competitive procurement and good practice. African countries have also started implementing electronic procurement and Zambia is no exception. Electronic procurement when well implemented has many organisational advantages to be gained by respective institutions that implement these reforms. In this paper , the aim was to identify the factors affecting successful implementation of electronic procurement in government institutions based on the Technology Acceptance Model (TAM). A baseline study was conducted for a targeted population of 100 respondents purposively selected, drawn from Information Technology, Procurement and Finance Departments. Data were collected through the questionnaires. Statistical correlation was used in data analysis in order to assess the level of adoption and usage of electronic procurement based on the TAM model. The study findings revealed that perceived ease of use and intention to use was positive. This implies that the personnel in most government institutions were ready to embrace electronic procurement implementation reforms largely due to ease of use and usefulness of the electronic system. However, the study revealed that not much was being done by top management in respective institutions regarding the implementation of electronic procurement.