Analyze the Challenges and Problems in Air Cargo Operations, Chennai, Tamil Nadu

Abstract

The paper aims at understanding the problems of air cargo operations. The study is about identifying the problems during the import and export of the cargo through air transport. There are different stages of the process involved in the import and export of cargo. Some of the major processes are Export operations, Import Operations, AWB (Airway Bill) management, Freight Forwarding, Customs clearance, Transportation. This study gives an idea about problems and challenges in air cargo operations. The problems like a procedural bottleneck of customs clearance, Congestion at airport cargo terminal, Reducing dwell time, unskilled manpower, Inefficient use of belly cargoes capacity, Forecasting Airline cargo capacity and space allocation, challenges of handling hazardous cargo and dangerous cargo etc. For various problems, an overview of the relevant literature review is presented. The data are collected from various employees through questionnaire and observation method which is the primary data collection method used in the research. The data is analyzed by applying statistical tool, suggestion and conclusion are given purely based on the values obtained from the analysis and Interpretation.