Impact of emotional intelligence, cultural intelligence, perceived organizational supporting practices and perceived family support on cross cultural adjustment of Indian IT expatriates working in the United States of America

Abstract

Purpose – The current study intends t to examine the effects of Emotional intelligence, cultural intelligence, Perceived organizational supporting practices and Perceived family support on cross cultural adjustment of Indian IT expatriates working in the United States of America. Design/Methodology/Approach-This study adopts positivist deductive approach it, starts with clear variables which are derived from theory and based on these variables. The data for the study was collected through the structured questionnaire. Design/Methodology/Approach-This study adopts positivist deductive approach it, starts with clear variables which are derived from theory and these variables. The facts for the study was collected through the structured questionnaire. The sample for the present study was collected from the Indian IT expatriates who are assigned to USA working in the four major IT cluster of USA i.e. California, Washington, New York, & Chicago. A total 634 questionnaires were received indicating a response rate of 52 %. The questionnaire for this research consists of 75 item. Linkerts five point scale has been used to measures ranging from strongly agree to strongly disagree. SPSS 21 and Microsoft excel are the statistical packages and regression is the tools used in the present study Findings-A noteworthy relationship was observed among the following-emotional intelligence with cross cultural work adjustment and cross cultural general adjustment. Emotional intelligent plays a vital role in cross cultural work adjustment and cross cultural general adjust, as employee with high Emotional Intelligence can adapt to any work / cultural scenario. Expatriates culture would vary from host country culture. Emotional Intelligence can help expatriate to overcome the cultural difference. It’s important since it facilitates in completion of international assignment effectively. A significant relation is found between the perceived organizational support and expatriate cross cultural work adjustment and cross cultural general adjust. The organization support in terms of financial adjustment and career support help the expatriate to adjust well in the diverse culture. A significant relation between the perceived family support and cross cultural work adjustment and cross cultural general adjust. Family support plays an imperative task in the expatriate cross cultural work adjustment and cross cultural general adjust. Adjustment of the accompanying family significantly impacts the work and general adjustment of the expatriate Originality/value-This study provides insightful findings in understanding the role individual competencies like emotional intelligence and cultural intelligence play in facilitating expatriate adjustment i.e. from family and organization support in the individual level and work outcomes. This study also shows the importance of the demographic variables with impact expatriate adjustment. In spite of the limitations of the research, the study contributed to the international human resources management by exploring the Indian IT expatriates adaptation process in the western context.