Review of the Literature on Crisis Management in Tourism

Abstract

The outbreak of the epidemic in 2020 has had a huge impact on the global tourism industry. Tourism crisis management has attracted academic attention. This paper sorts out the research results of domestic and foreign scholars on tourism crisis management, it analyses the development process, research content and research methods of tourism crisis management in domestic and foreign. In this paper, the research status of tourism crisis management in domestic and foreign mainly focused on tourism crisis manifestation, crisis impact, crisis awareness, crisis management response, etc. The research on tourism crisis management in China lags behind that abroad. This paper looks forward to follow-up research on this basis, hoping to provide reference for future related research.