Stateful library service system design and implementation in Saudi Arabia

Abstract

Service system has become one of the most challenging best practices in industry. Following this trend, most of the organizations in Saudi Arabia aggressively build their services. The services are mainly developed with a stateless technique to avoid several issues, although there are some acknowledged advantages of using a stateful technique. In library system, these issues are related to the number of visitors, the number of services, the storage capacity and the organization size. The purpose of this research is to develop and publish services that have a capability in reading all required data from library management system. It also aims to improve the service by applying a stateful technique. Technology acceptance model is used to measure the acceptance of a stateful service system through organizations and customers that gave thoughtful prediction to high level management in library to support them in decision making. Copyright c 2020 Insitute of Advanced Engineeering and Science. All rights reserved.