Personality Traits, Interpersonal Conflict Resolution Strategies and Coping Skills among X, Y, Z Generations

Abstract

The aim of this study was to investigate the differences in personality traits, interpersonal conflict resolution strategies, and coping skills among generations X, Y, and Z. The study included 433 participants (257 female and 176 male) which are composed of Generation X (n = 141), Generation Y (n = 165), Generation Z (n = 127). The data was obtained by the Demographic Information Form, The Big Five Inventory (BFI), Conflict Communication Scale (CCS) and Coping Skills Scale (The Brief- COPE). The study results indicated that there was a statistically significant difference in personality traits (agreeableness, extraversion, openness to experience, conscientiousness, neuroticism) among the three generations. Additionally, Generation X, Generation Y, Generation Z differed in their use of certain conflict resolution strategies (confrontation, emotional expression, and self-disclosure) and coping skills (substance use, suppression of competing activities, denial, restraint, positive reinterpretation, and planning).