Teaching Empathy: How AI Can Support the Development of Soft Skills in Education

Abstract

The integration of artificial intelligence (AI) in education has transformed pedagogical methods, offering new avenues for enhancing both cognitive and non-cognitive skills. This review explores the potential of AI technologies in fostering empathy, a crucial soft skill that underpins interpersonal relationships and effective communication. By synthesizing recent advancements in AI applications, this paper highlights how AI can be employed to teach and nurture empathy among learners. Through an examination of current literature and case studies, the review demonstrates the efficacy of AI-driven educational tools in developing empathy, discusses challenges and limitations, and proposes future directions for research in this evolving field.