EFFECTS OF OUTSOURCING ON ORGANIZATIONAL PERFORMANCE IN KENYA.

Abstract

The purpose of this study was to determine the effects of outsourcing on an organizational performance. Performance refers to how well or badly an individual or institution is doing in achieving its designated tasks (Ashby 2002). Managers want their organizations to achieve high levels of performance, no matter what mission, strategies, or goals are being pursued. Other specific objectives include productivity, costs and quality. It was established how productivity, costs and quality affect the performance of an organization. The review"s findings established that outsourcing in the organization was not fully effective. It also showed that outsourcing had effects on productivity, costs and quality of goods and services produced thus subsequently affecting the performance of K.I.A (Kenya Institute of Administration) for instance. Bulk buying, procurement of approved goods and services, hiring qualified personnel and evaluation of the process to identify the best line of fit and identification of the best brand in the market, and checks to ensure goods and services procured are recommended.