THE DEVELOPMENT OF DIGITAL COMPETENCIES: FOR ROYAL THAI ARMED FORCES HEADQUARTERS LEAD TO NA INTELLIGENT HEADQUARTERS

Abstract

Purpose: The study aims to enhance digital competencies towards establishing an Intelligent Headquarters within the Royal Thai Armed Forces. Theoretical Framework: It leverages third-order confirmatory factor analysis based on the Rough set Delphi theory to evaluate digital competencies. Design/Methodology/Approach: A mixed-method approach is adopted, combining qualitative insights from 21 experts with quantitative data from 600 individuals, using EFA and CFA for analysis. Findings: A validated model highlights six primary and eighteen secondary factors crucial for digital competency, including Digital Literacy, Communication, Management, Analysis, Development Tools, and Performance. Implications: The model provides a strategic framework for officers to enhance digital competencies, essential for transitioning to an Intelligent Headquarters, offering implications for organizational development and digital transformation strategies.