Where is Vincent' Expanding our emotional selves with AI

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Abstract

In what ways could the future of emotional bonds between humans and conversational AI change us' To explore this question in a multi-faceted manner, designers, engineers, philosophers as separate focus groups were given a design fiction probe-a story of a chatbot's disappearance from a person's life. Though articulated in discipline-specific ways, participants expressed similar concerns and hopes: 1) caring for a machine could teach people to emotionally care for themselves and others, 2) the boundary between human and non-human emotions may become blurred when people project their own emotions onto AI, e.g., a bot's "breakdown"as one's own, and 3) people may then intertwine their identities with AI through emotions. We consider ethical ramifications of socially constructed emotions between humans and conversational agents.

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Lee, M., Frank, L., De Kort, Y., & Ijsselsteijn, W. (2022). Where is Vincent’ Expanding our emotional selves with AI. In ACM International Conference Proceeding Series. Association for Computing Machinery. https://doi.org/10.1145/3543829.3543835

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