Exploration of key commercial space design indicators

Abstract

The designs of commercial spaces change with time. This study explored competitive factors that affect commercial space development by using the Delphic hierarchy process with the aim of enhancing the overall performance of commercial spaces in a highly competitive retail market. The findings provide key factors that can be used by shopping center operators when selecting commercial space designers. Competitiveness indices were proposed by referring to the literature and conducting interviews with industry experts, scholars, and practitioners. Subsequently, hierarchy structures and indices were established, and relative weights were allocated to each dimension and index. Finally, the evaluation data were calculated and consistency tests were conducted. This study adopted 18 performance indicators to demonstrate the validity of the overall competitiveness indicators, which were verified as possessing high validity.