The impact of ICT, green finance, and CSR on sustainable financial performance: moderating role of perceived organizational support

Abstract

Recently, the financial performance of the steel industry has faced several challenges due to a lack of focus on corporate social responsibilities (CSR), green finance, and information communication technology (ICT). Hence, this study investigates the impact of CSR, green finance, and ICT on the financial performance of the steel industry in China. The present research also investigates the moderating role of organizational support among CSR and firm performance and ICT and firm performance. We applied structural equation modeling to analyze the primary data of 290 employees collected from the employees of the steel industry in China. The findings indicated that CSR, green finance, and ICT have a positive and significant impact on the financial performance of this industry. The results also showed that organizational support significantly and positively moderates the interaction between CSR, ICT, and financial performance. These findings suggest that Chinese steel industries should adopt CSR practices and implement an ICT adoption strategy for better financial performance.