Reporting system in transfusion medicine-a contribution to patient safety in the CLINOTEL hospital group

Abstract

The members of the non-profit CLINOTEL Hospital Group have particularly high standards as regards the quality of patient care. These standards are based on a common understanding of quality in patient care that is also reflected in the quality policy of the individual member hospitals and which is in line with our motto 'Learn from the best, be one of the best'. We understand quality in its various dimensions; this means appropriate patient care in accordance with the latest medical knowledge and the best practice available. The individual values and expectations of the patients must be considered as an expression of respect for the individual and as a basic prerequisite for fulfilment of the expectations on us. Medical and nursing services must be provided with particular consideration for patient safety; the avoidance of damage must be given the highest priority. The reporting system presented is in line with our values and rounds off our activities in the field of quality assurance in transfusion medicine in the form of a preventative approach. © 2010 S. Karger GmbH, Freiburg.