Online reputation management in destination and hospitality: What we know, what we need to know

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Abstract

Online Reputation Management in Destination and Hospitality's comprehensive collection of research decodifies the best practices existing in the market, developing innovative strategies for tourism, hospitality, and destination managers to tailor marketing communication strategies to attract attention and boost their reputation.

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Rialti, R., Kvítková, Z., & Makovník, T. (2023). Online reputation management in destination and hospitality: What we know, what we need to know. Online Reputation Management in Destination and Hospitality: What We Know, What We Need To Know (pp. 1–241). Emerald Group Publishing Ltd. https://doi.org/10.1108/9781803823751

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