Bridging Ethics and Commitment: The Mediating Role of Islamic Work Values in Sharia Banking

Abstract

This study investigates the influence of personality, competence, and performance on organizational commitment in Islamic banks, with Islamic Work Ethics (IWE) serving as a mediating variable. Conducted in North Maluku, Indonesia, the research employs a quantitative explanatory design and utilizes structural equation modeling (SEM) with AMOS 24.0 to test the proposed relationships. Data were obtained through closed-ended questionnaires distributed to 175 employees selected via probability sampling across several Islamic banking institutions. The findings reveal that personality and performance have a significant positive effect on organizational commitment, whereas competence does not exert a direct influence. Furthermore, IWE significantly contributes to strengthening organizational commitment by embedding ethical values into workplace behavior. Personality and competence both positively affect the application of IWE, which in turn mediates their relationship with organizational commitment. These results underscore the strategic importance of fostering competence through conflict management training, enhancing the internalization of Islamic ethical principles, and promoting innovation in service delivery.Penelitian ini mengkaji pengaruh kepribadian, kompetensi, dan kinerja terhadap komitmen organisasi pada bank syariah, dengan Etika Kerja Islami (Islamic Work Ethics/IWE) sebagai variabel mediasi. Studi ini dilakukan di Provinsi Maluku Utara, Indonesia, menggunakan desain kuantitatif eksplanatori dan menganalisis hubungan antar variabel melalui Structural Equation Modeling (SEM) dengan bantuan perangkat lunak AMOS 24.0. Data diperoleh melalui kuesioner tertutup yang didistribusikan kepada 175 karyawan yang dipilih melalui teknik probability sampling dari beberapa institusi perbankan syariah. Hasil penelitian menunjukkan bahwa kepribadian dan kinerja berpengaruh positif secara signifikan terhadap komitmen organisasi, sedangkan kompetensi tidak memberikan pengaruh langsung. Selain itu, IWE berkontribusi signifikan dalam memperkuat komitmen organisasi melalui internalisasi nilai-nilai etis dalam perilaku kerja. Kepribadian dan kompetensi sama-sama berpengaruh positif terhadap penerapan IWE, yang selanjutnya memediasi hubungan antara keduanya dengan komitmen organisasi. Temuan ini menegaskan pentingnya penguatan kompetensi melalui pelatihan manajemen konflik, peningkatan internalisasi prinsip-prinsip etika Islam, serta dorongan terhadap inovasi dalam layanan organisasi.