Operational Efficiency Model for a Railway Transit in the Philippines

Abstract

This paper presents a model for a railway transit in the Philippines focusing on the operations of the whole line in order to reduce the queuing time spent by every passenger in the system. Based on the assessment of the current operations, this railway transit was unable to provide efficiency and satisfaction to the passengers due to the long queuing time experienced by them especially during peak hours. This paper assessed the factors that affect the waiting time and determine significant factors that contribute to the issue using analysis of variance (ANOVA) and Tukey's Post Hoc Test and using various industrial engineering tools such as motion and time study, forecasting, queuing analysis, and simulation to develop the model. This paper presents different simulated scenarios such as controlled volume of passengers in the platform, additional trains and cars, number of servers, schedule for skipping trains, maximizing the speed of trains, and fixed dwell time to reduce the waiting time of passengers, and to improve efficiency of the operations of the railway transit.