IMPLEMENTASI APLIKASI PANIC BUTTON DALAM QUICK RESPONSE PENANGANAN BENCANA DI BPBD KOTA PEKANBARU

Abstract

The process of complaints or reporting to BPBD officers by the community through call centers often slows down several factors. Reports from the public are processed within a sufficiently long timeframe to request information on the location and required data, as well as limited number of recipients of summons for reports. The purpose of this research is to create an application that can increase people's choices in making requests for help from BPBD officers. In this application there is an emergency button to enter details of the complaint and upload an image of the incident using an SMS Alert which includes a short emergency message and a map link to the user's current location of the sending user. To design this Android-based Panic Button application, researchers used the prototype method and Android Studio software. Based on the results of the study it can be concluded that this application can be an alternative for the community to request help from BPBD officers, and this application can improve BPBD performance in providing assistance and make it easier for officers to find the location of the reporter.