A conceptual framework for Servitisation of the manufacturing companies to deliver Product-Service Systems solutions: A study case of the Indonesian Motorcycle Industry

Abstract

This study develops a framework for the servitisation of manufacturing that covers area of upstream and downstream supply chain to provide a bundling of product and service. An integration of upstream and downstream supply chain is essential to support the Product-Service Systems. However, a research of integrating the upstream and downstream supply chain is still nascent. A Dynamic capability is used as underpinning theoretical framework for this research. Six hypotheses are developed to build the conceptual framework particularly to investigate the relationship between the supply chain capabilities and sustainability performance of Product-service systems in the Indonesian motorcycle industry.