TECHNOLOGICAL CHOICE AND WORKPLACE INNOVATION: TOWARDS EFFICIENT AND HUMANISED WORK

Abstract

Technology implementation choices in organisations require trade-offs between economic efficiency and decent work. Technology choices are often started top-down, technocratic, and from an efficiency perspective. Social and organisational aspects are seldomly sufficiently considered in this process. Negative consequences both for the people and for the chance of success of the technology implementation are the result. For overseeing and considering both social and organisational aspects in technology implementation choices, an impact choice model of (new) technologies is helpful. This article discusses such a model: TIM (Technology Impact choices Model). TIM is a method that helps organisations and policy makers assess the impact of technological choice for the production of products and services, the design of the organisation of work, and the content of separate functions and jobs.