Demo Abstract: SmartSAT - A Customizable Secure App for San Antonio Transit Pilot Project

Abstract

The purpose of this demo abstract is to present a pilot SmartSAT project, a customizable mobile web app for San Antonio Transit to make critical services available for transit users. SmartSAT app provides real-time bus arrivals, seat capacity information, and instant alert messages on schedule changes. The app also securely collects data and feedback from riders on their commute experience. Researchers and students from diverse disciplines (sociology, computer science, cyber security, & information science) work collaboratively for developing this tool, collect commuters' feedback, and deploy data to improve the quality and inclusivity of transit service. The development efforts demonstrate that SmartSAT is a customizable tool with not only provides transportation information to the riders but also collects their commute behaviors and experience feedback toward improving the public transportation system in San Antonio, TX.