Role of Training in The Successful Implementation of Hospital Information Systems

Abstract

The adoption of HIS has many benefits including reduced waiting time, errors, less paperwork and errors, and easy data retrieval and reporting. The research aims to define whether the training provided by the IT department has an effect on the successful implementation of HIS at the hospital. System and information qualities were significantly associated with the benefit of HIS. Data taken from 296 hospital employees of Mongolian Japan Hospital is used to assess the effect of the implementation of HIS on employee satisfaction and individual benefit. Training had a mediating role in enhancing the effects of system and information quality effects on net benefits perceived by employees. Assessing individual training results may lead to the effective administration of training at the hospitals.