HUBUNGAN MOTIVASI KERJA DALAM MENINGKATKAN KINERJA ROOM ATTENDANT DI HOSEKEEPING NOVOTEL NUSA DUA BALI

Abstract

This study aims to : ( 1 ) determine how the motivation and performance of the Department Housekeeping room attendant at the Novotel Nusa Dua Bali ( 2 ) determine the relationship between motivation and performance room attendant and how much the relationship. This research was conducted at the Novotel Nusa Dua Bali hotel and resident. This type of research is descriptive quantitative by using primary data originating from field research and secondary data through library research. Data was collected through observation, interviews , questionnaires and literature. The information consists of Floor supervisors and Room Attendant at the Novotel Nusa Dua Bali. The data analysis technique used is descriptive quantitative methods of data analysis product moment correlation pearson to calculate the relationship between two variables, motivation and performance of the second variable interval scale. While the indicator of the performance is loyalty, work, teamwork, ability, initiative and responsibility. From the research results between motivation and performance have a correlation coefficient of 0.71 coefficient interval 0.71 to 0.90 which has a high level of relationship or a strong and reliable. The calculation result of hypothesis test obtained t counted = 4.157 > t table = 2,110 then accepted Ha Ho is rejected. This means that between motivation and performance room attendant significant correlation. Results of this study are expected to be useful for all parties, especially the management to further improve and maintain the motivation to work so that the employee's performance can be maintained and continues to increase along with the progress and objectives of the company Keywords : work motivation, performance, room attendant