Roadmap for Implementing Business Intelligence Systems in Higher Education Institutions: Exploratory Work

Abstract

Higher Education Institutions must define and monitor strategies and policies essential for decision-making in their various areas and levels, in which Business Intelligence plays a leading role. This research addresses the problem of Business Intelligence system adoption in Higher Education Institutions, with a view, in the first instance, to identify and characterise the strategic objectives that underpin decision-making, activities, processes, indicators and information in Higher Education Institutions. After a literature review, it was found that the absence of a roadmap that can serve as a reference to implement a Business Intelligence system in Higher Education Institutions may limit the adoption of this type of solution. Therefore, this research intends to present the methodology of a proposed roadmap for the implementation of Business Intelligence systems in Higher Education Institutions, that allows for increasing its capacity for analysis and evaluation of the data and information available in the various systems and platforms.