Editorial: Digital, or undigital, that is the question: Shaping the future of knowledge management

Abstract

The digitalization of knowledge management (KM) processes in organisations has led to significant improvements in organizational efficiency and collaboration. By leveraging technology such as cloud-based platforms and artificial intelligence, organisations can store and access vast amounts of data more easily, allowing employees to quickly find the information they need. Additionally, digitalization has enabled the automation of many KM processes, such as data analysis and information sharing. As a result, organisations can make better use of their knowledge resources and are better prepared to adapt to changing business environments. Overall, digitalization has played a vital role in transforming KM to a more dynamic technology-driven process. This special issue of the Knowledge Management & E-Learning: An International Journal (KM&EL) aims to generate interest in the impact of digitalization on companies’ KM processes, inform the broader research community of the significance of this topic, and establish a platform for discussing advancements and critical directions. Our objective is to gather researchers and professionals who are invested in advancing this field of study. Moreover, this represents the starting point for academicians and practitioners to examine ways to enhance the efficiency and effectiveness of KM processes.