Career development of women in the hotel industry: An Overview

Abstract

This paper focuses on factors affecting career progression of women in the hotel industry as discussed by researchers in different geographical locations in the world and to investigate whether women are indeed blocked in the process of advancing in their career. It is also focused to explore the mechanism adopted by the hospitality companies to mitigate the issue related to women’s career progression. An in-depth study was carried to by reviewing twenty-two articles related to the hotel industry and twenty-eight articles related to hospitality industry. It was revealed that specific factors are common to the industry irrespective of the geographical locations such as networking, gender discrimination, segregation, long and irregular working hours and work and family balance. However, factors like cultural barriers, taking risks on non-linear assignments and significance of finding a sponsor were limited to individual countries. Irrespective of the economic and social developments of the countries concerned covering America, Europe, Australia, Africa, Middle Eastern countries, Far East Asia and South Asian regions, the issue of lack of women leaders in the hotel industry has been a significant issue. The Glass ceiling effect on career development for women was widely discussed and confirmed the existence in many countries irrespective of legal frameworks of equal opportunities. Few uncommon issues were also publicised in the study in the USA commenting few challenges and barriers such as the importance of having a sponsor, making lateral moves with new opportunities and being a ‘”token” in a male-dominated executive table.