Knowledge and Skills in Triage Assessment among Nurses in Emergency Department Hospital Saudi Arabia

Abstract

Introduction: Triage is the nursing process and the first step for patients who came to or were brought to the Emergency Department (ED). As hospitals have more patients, the ED becomes overcrowded with nonpatients. An inaccurate triage decision not only delays patient treatment but also maintains unnecessary expenses for the facility. Patients in the waiting area should be reassessed to determine their conditions. Treatment for patients first come first serve without triage acuity level of their illnesses may result in potential delays for critically sick patients. The rationale of triage in the ED is to prioritize incoming patients and identify those who need to be seen first. Methods: Descriptive study using cross-sectional questionnaires for non-random sampling. Quantitative approaches were chosen as the study type. Questionnaires were completed by 41 of the selected sample size. The study's aim is to determine the level of knowledge and skills in triage assessment among nurses in Emergency Department Hospitals in Saudi Arabia. Results: Response rates of 100% were obtained from the study. 19 (46.3%) of the participants were aged between 31-40 years old. Most of the respondents have bachelor's degrees in nursing, which are 38 (92.7%). Respondents with experience in ED of about 11-20 years are 18 (43.9%) of the total. 100% of respondents say that they are familiar with the Canadian Triage and Acuity Scale (CTAS) triage primary assessment. 100% will change the CTAS level when the patient deteriorates and 100% agreed to give Paracetamol to the patient with a body temperature of more than 38 degrees. Seven questions of skill level were completed with 100% of the correct answers. There is no significant relation between triage knowledge and triage skill. Conclusion: This finding suggests there is high knowledge of triage assessment is having good skills as well. Hence high knowledge and good skill should be maintained by continuing education, in-service, and training.