Aesthetic product interaction: The necessity of consistency between function & emotion

Abstract

We investigate the application of aesthetic stimuli's influence on emotional response during product interaction; implications for novel yet acceptable product experiences. Adopting a research-through-design approach, three tape-dispenser products were designed. Together with a control, the dispensers offered visual and auditory stimulation during product use. Results indicate the importance of consistency between function and stimulus for elicitation of positive response towards novel aesthetic interventions. User profiles also appeared to implicate response to aesthetic stimuli.