FAKTOR YANG MEPENGARUHI ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) BADAN USAHA MILIK DESA

Abstract

This study examines the mediation of internal motivation on the influence of individual characteristics and affective commitment to Organizational Citizenship Behavior (OCB) BUMDes Panggung Lestari employees. A total of 103 BUMDes Panggung Lestari employees, Panggungharjo Village, Sewon District, Bantul Regency became the population in this study. The sampling technique uses accidental sampling with data collection using a questionnaire. The findings prove that individual characteristics positively influence intrinsic motivation but do not affect OCB. Affective commitment does not affect intrinsic motivation but affects OCB. Research shows that internal motivation mediates the effect of individual characteristics on OCB. The findings can provide managerial considerations regarding the antecedents of OCB.