The Impact of HR Training and Development on Employee Performance Through Organizational Culture at Bank BRI Malang

Abstract

This research investigates the influence of human resource development (HRD) and training on employee performance, with organizational culture as a mediating factor, at PT Bank Rakyat Indonesia (Persero) Tbk, Malang region office. Employing a quantitative methodology, data were gathered from 85 randomly selected employees. Data were collected and analysed through structural equation modeling using the partial least squares (SEM-PLS) approach. The results indicate that both human resource development and training initiatives significantly and positively influence employee performance, not only through direct pathways but also indirectly, by fostering a conducive organisational culture. HRD contributes to enhancing employees’ competencies and motivation, while training effectively develops their skills. Moreover, a strong and positive organizational culture amplifies the effect of HRD and training on performance. The study concludes that fostering a positive organizational culture, aligning HRD strategies with institutional goals, and optimizing training initiatives are essential for improving employee performance within the banking industry.