Causes of Change Orders in the Jordanian Construction Industry

Abstract

Change orders are common and clearly noticeable in Jordanian construction industry. Several studies have identified change orders as significant problem in Jordanian construction projects, and they mainly cause delay and cost overrun. This situation spurs the researchers for investigating the significant causes of change orders in construction projects. Thus, this paper aims to determine the main causes of change orders in the Jordanian construction private sector which responsible for significant cost overrun. Both qualitative and quantitative methods, i.e. interview and questionnaire techniques, were used to achieve this aim. Interviews were conducted as the first stage of data collection, and the results formed the basis of the questionnaire, which was distributed across the Jordanian construction sector. Content analysis was used to analyse the interview responses, while factor analysis, correlation and the Severity Index (SI) were used to analyse the questionnaire results. The findings identified three main categories of causes of change orders in private sector, namely engineering causes, causes related to the client, and circumstances of the project, with sub-causes in each category which are related to each other in significant ways and which affect each other.