Redesign User Interface Dengan Metode Design Thinking: Studi Kasus

Abstract

Transformation  of production and service processes is  a form of  change in the  industrial  revolution  era  that  is  supported  by  systems.  One  of  the components in a company's information system is a web page or known as a website. User Interface in website design is a concern at the CV X company which  operates  in  the  interior  contracting  sector.  This  research  aims  to redesign the user interface to suit user needs on the CV X website using the design thinking method. The design thinking method has six stages, namely, empathize,  define,  ideate,  prototype,  test,  and  implement.  This  research carried out four of the six stages of design thinking. Several research results include a collection of companies' desires to change the layout, content and elements  on  the  website,  content  regarding  SVLK,  the  use  of  persuasive words, and navigation features in the website footer that are not yet available in  the  current  design.  Defining  the  problem  at  the  define  stage  is  the elimination of be spoke pages, the use of colors that match the characteristics of  the  company,  the  addition  of  interactive  animations,  and  changes  to  all elements  on  the  website.  The  results  of  collecting  ideas  at  the  ideate  stage were  9  ideas.  The  realization  of  ideas  at  the  prototype  stage  consists  of  3 processes, namely the style guideline creation process, the redesign process, and a comparison of the current design with the redesign results. The process of creating a style guideline includes fonts, colors, button elements, website headers and footers. This research focuses on the website user interface only so that the test and implementation stages related to User Experience  (UX) are not analyzed.