Business Intelligence in Government Driven Environment

Abstract

In the aftermath of digital revolution the existence of any organisation relies upon its ability to accurately and timely answer questions. With accelerating technological advances, the HOW has been replaced with the WHAT and the WHY. Whereas many business entities struggle to survive in the word of abundance ruled by the fickle needs of their customers, governments have to stay abreast of changes to better serve the public. Despite its complexity, public sector can greatly benefit from the adoption of business intelligence that facilitates indepth analysis and informed decision making. Online services superseding traditional forms of interaction with citizens produce massive amounts of data that are sources of potentially useful information. This paper summarises the main advantages of adopting business intelligence in government driven environment. In fact, it makes valuable points for any organisation enforcing operational transparency and working for the common good.