An assessment of the reliability and accessibility of an Airport Transit Network at the Ninoy Aquino International Airport: A case study on UBE Express

Abstract

In the Philippines, the worsening traffic condition urged passengers arriving at the Ninoy Aquino Interna tional Airport (NAJA) to utilize taxis or transport network vehicles (TNVs) to reach their destinations despite the expensive rates. The study aimed to determine the reliability and accessibility level of UBE Express as an airport transit network. In this study, a mixed method design was used, while Likert-scale based survey questionnaires and structured interview guides were used to gather information from 100 Filipino respondent-passengers, Ai1freight 21, Inc. and inter-organizational partners respectively. The data were statistically treated using count analysis, weighted mean, and Spearman rank correlation. Based on the respondents' assessment, UBE Express' comfortable seats and people with disability (PWD) and senior citizen friendly features were regarded as most important components. Conversely, on-board emergency and weather information as well as different payment modes appeared to be the least important features. The study findings revealed that there was a significant relationship between reliability and accessibility. In conclusion, UBE Express is perceived to be a reliable and accessible airport transit network that can alleviate the traffic congestion in the metro.