Technological and Organizational Arrangements Sparking Effects on Individual, Community and Organizational Learning

Abstract

Abstract. Organizations increasingly recognize the potentials and needs of supporting and guiding the substantial individual and collaborative learning ef- forts made in the work place. Many interventions have been made into leverag- ing resources for organizational learning, ultimately aimed at improving effec- tiveness, innovation and productivity of knowledge work in organizations. However, information is scarce on the effects of such interventions. This paper presents the results of a multiple-case study consisting of seven cases investi- gating measures organizations have taken in order to spark effects considered beneficial in leveraging resources for organizational learning. We collected a number of reasons why organizations deem themselves as outperforming others in leveraging individual, collaborative and organizational learning, measures that are perceived as successful as well as richly described relationships be- tween those levers and seven selected effects that these measures have caused.