Current contractor’s performance appraisal system in Malaysian construction industry: Perception amongst construction players

Abstract

Performance assessment system is one of the most vital components in ensuring the employee’s quality of performance, and this assessment is usually implemented not only for mid-workers and subordinates, but also among top management. This is to ensure that the skills and effectiveness of the organization’s workforce are enhanced. It is an obvious fact that an excellent performance of the construction players affects the project management as well as the project delivery. Their commitment, attitude and compliance for instance, are very essential to avoid any problems in the construction site. Hence, with the performance appraisal existence, it is believed that the system could improve their performance. The purpose of this paper is to investigate the perception of build players on the performance evaluation system of the contractor. A set of questionnaires has been distributed to 157 construction players and analysis in the form of frequency index, mean value and standard deviation is carried out. This study found that construction players have sufficient understanding of the performance assessment system of the current contractor and claimed that they benefit from the system, but some improvement measures should be taken.