Organizational resilience, dynamic capability and business innovation: Inputs to continuous development model of tourism SMEs

Abstract

This research aimed to assess the organizational resilience, dynamic capabilities and business innovation of small and medium tourism enterprises and propose a framework to promote the sustainable development of small and medium tourism enterprises. This study used a descriptive research design to help interpret the data collected, using a modified questionnaire as the primary tool for data collection. The participants are mainly managers of small and medium-sized tourism enterprises from Henan Province, China, with a total of 300 people.Use SPSS software to further demonstrate the relationship between organizational resilience, dynamic capabilities and business innovation through reliability analysis, mean analysis and correlation analysis. The research results show that robustness, agility and integrity all have a positive impact on organizational resilience; In sight of dynamic capability, the ability to opportunity perception ability, learning absorption ability and resource integration ability has a profound impact on dynamic dynamics. Value creation, sustainability and innovation capability have a significant impact on business innovation. A framework for continuous improvement of tourism SMEs is proposed and based on the statistical results. There is a high significant relationship between organizational resilience, dynamic capabilities, and business innovation.