The Relationship between Work-Life Balance, Job Satisfaction, and Turnover Intention among Accounting Personnel in Public Accounting Firms

Abstract

Of late, work-life balance issues have become an essential topic for research. However, few studies have focused on accounting personnel who typically face high work pressure. This study examines the relationship between work-life balance, job satisfaction, and turnover intention among accounting staff working in public accounting firms in Sarawak. An online survey was conducted through social media channels, yielding 122 respondents from public accounting firms in Sarawak. It was found that there was a significant positive relationship between job satisfaction and work-life balance. However, work-life balance and turnover intention were found to have a significant negative relationship. Furthermore, a significant inverse relationship existed between job satisfaction and turnover intention. This research highlights the importance of having a work-life balance culture in public accounting firms to increase job satisfaction and lower employee turnover intention. Future research could consider increasing the sample size and broadening the scope by studying different industries in Sabah and West Malaysia.