Employee Job Satisfaction Levels: Evidence in Private Higher Education Organizations

Abstract

The aims of this research were: to determine the level of job satisfaction of employees in the Master of Management, Faculty of Economics and Business, Universitas Trisakti, Jakarta, INDONESIA; to find out what factors can affect employee job satisfaction; and to find out the factors of employee job satisfaction that are not optimal. The results of the research become input in formulating and establishing policies according to the expectations of employees, departments and faculties. The research method is a quantitative descriptive method using primary data from 20 employees. Because the population is relatively small (less than 30 people), the sample size is determined using a saturated/census sample. The results showed that the level of job satisfaction of employees is in the good category. Of the five dimensions of job satisfaction, Co-workers have the highest and Promotion Opportunities the lowest. From the research results it can be recommended that department and faculty leaders can: create/update job descriptions, create internal problem forms, consider pay performance, carry out job promotions based on performance appraisal, provide promotion opportunities to all employee based on fairness, determine the size of employee work productivity and achieving work targets quantitatively, as well as preparing employee performance appraisal programs that are agreed upon and well socialized.