Factors Associated with Public Water Supply Unreliability

Abstract

Public water supply unreliability is a problem that causes human hardships and remains common in the United States. In this paper, we attempt to examine the factors associated with public water supply unreliability. We measure public water service unreliability by the issuance of boil water notices (BWNs). By using a Negative Binomial regression model and data from West Virginia community water systems in 2020, we find that water systems that purchase their water from other water systems, have more educated and experienced operators, and serve high-income areas and a higher percentage of Native residents are expected to issue more BWNs. On the other hand, water systems that are small and serve a higher percentage of rural, educated, employed residents are expected to issue fewer BWNs. The findings emphasize the need to move beyond simplistic assumptions about water system reliability and consider the combined influence of technical, socio-economic, and demographic factors.