Influence of different information presentation formats on consumer acceptability: The case of goat milk presented as obtained from different rearing systems

Abstract

The present study aimed to evaluate whether information about the main aspects related to milk production practices adopted in the two major systems of small ruminant farming (i.e., intensive and semi-extensive rearing systems) can affect consumer acceptability of two different types of goat milk: semi-skimmed and whole milk. Four milk-information combinations were evaluated in two experiments, which differed for the information presentation formats (i.e., textual description versus video with narration). Information about semi-extensive rearing system had a high positive effect on milk liking, especially in video-with-narration condition. Moreover, this information presentation format generated higher hedonic expectations for milk presented as obtained from intensive rearing system than did textual description only. We conclude that information about some farming practices related to milk production may be important for helping consumers to make informed food choices, especially when conveying it by a video-with-narration format.