Knowledge sharing in e-collaboration

Abstract

For eCollaboration to be effective, especially where it attempts to promote true collective decision-making, it is necessary to consider how knowledge is shared. The paper examines the knowledge sharing literature from the perspective of eCollaboration and discusses the critical challenges, principally the motivation of knowledge sources and maintenance of semantics, and describes how techniques and technologies can be employed to alleviate the difficulties. The paper concludes with an example of how such technologies are being applied for Emergency Response, to facilitate knowledge sharing both amongst the citizens and between the citizens and organisations. © 2010 Springer-Verlag Berlin Heidelberg.