The Influence of Organizational Silence on Job Burnout: A Practical Study on Shipping Companies in Jordan

Abstract

The current research aims to identify the influence of organizational silence on job burnout in the shipping companies in Jordan. Therefore, the research population consists of (570) managers, their assistants, and heads of departments in the shipping companies in Jordan .whereas, the research sample consists of (230) employees. The Questionnaires were collected from 207respondents and formed 90% as a response rate. In addition, the current research used a simple random sample to collect data from respondents. Furthermore, the current research used the Partial Least Square (PLS) technique to test the research hypotheses. The results of the current research reached that the dimensions of organizational silence have a positive impact on job burnout. While the most important recommendation that the shipping companies should adopt the policies and cultures to reduce the job burnout phenomenon by encouraging the employees to speak without any limitations.