The Impact of Job Design Factors on Job Satisfaction: A Study of Job Rotation, Enlargement and Enrichment in the Malaysian Public Sector

Abstract

This study investigates the interrelationships among job rotation, job enlargement, job enrichment, and job satisfaction within the Malaysian public sector. Although these job design elements have been explored in various contexts, their specific interactions within the Malaysian public sector remain under-examined. Employing a non-probability convenience sampling method, the study analyzed data from 180 employees drawn from a total population of 389. A quantitative research methodology was utilized, with data subjected to correlation and multiple regression analyses. The findings indicate significant relationships among job rotation, job enlargement, job enrichment, and job satisfaction, with job rotation identified as the most substantial predictor of job satisfaction. These results provide valuable insights for public sector leaders, emphasizing the role of effective job design in enhancing employee satisfaction. Furthermore, the study underscores the importance of these variables in shaping positive work experiences and overall job satisfaction among employees in the public sector.