Information and Communication Technology (ICT) and the Quality of Life of the B40

Abstract

Previous studies indicated that information and communication technology (ICT) positively impacts communities. However, rural areas are not uniform and territorial inequalities in digital infrastructure may affect the lives in rural areas differently. This study aims to investigate the effect of ICT adoption on rural communities. Data were collected through interviews and observations and were analyzed qualitatively. The finding shows limited access to ICT infrastructure and services limits the benefits of ICT to rural communities. The role of government is important in ensuring equal opportunity to access ICT infrastructure and services to improve their quality of life.