The effects of case libraries on problem solving

Abstract

The purpose of the study was to investigate the effects of providing access to a case library of related stories while undergraduates solved ill-structured problems. While solving complex food product development problems, the experimental group accessed experts' stories of similar, previously solved problems; the comparable group accessed fact sheets (expository representation of stories' content); and the control group accessed text selected at random from a textbook dealing with issues unrelated to the stories. On multiple-choice questions assessing processes related to problem solving (prediction, inferences, explanations, etc.), experimental students out-performed the comparable and control groups. Performance on short-answer questions also assessing problem-related skills was not significantly different, in part because of test fatigue. Analysis of interviews identified a number of factors that students used in deciding how to apply their study strategies, including causal factors, grounding phenomenon, grounding in context, and outcomes.