The impact of consultant’s ability and attitude on social enterprise performance - Centered on the mediating effects of economic performance

Abstract

Background/Objectives: This study investigated the effect of consultants’ competence on the consulting performance of the firm in the previous studies. However, there is no case study of the social enterprise, so the concept of social enterprise and consultant capacity and to explore the competencies of consultants on the performance of social enterprises. Methods/Statistical analysis: The research subjects were consultants who are interested in social enterprises and surveyed. The questionnaire consisted of 30 items including 10 items of demographics, and the Likert 5 - point scale was used for the measurement. In the empirical analysis, descriptive analysis, exploratory factor analysis, confirmatory factor analysis, structural model analysis, and mediating effect test were analyzed by AMOS 22.0 using SPSS 22.0. Findings: The results of this study are as follows: First, the attitude of the consultant ‘s competence and attitude on the economic performance of the social enterprise was attitude. Second, the economic performance of the social enterprise has an effect on the social performance of the social enterprise. Third, it was found that the attitude of the consultant was mediated by the economic performance of the consultant ‘s ability, attitude, and economic performance on social performance. Improvements/Applications: In general commercial firms, the ability and attitude of the consultant were identified as important factors in the previous study, but the attitude of the consultant was found to be an important factor in this study. Therefore, in - depth research on the factors of success in consulting on social enterprise is needed.