Comparative research of job satisfaction among the doctor personnel in the Russian federation, under conditions of "performance-based contract of employment"

Abstract

Employee satisfaction with work is one of the most important factors in the effectiveness of a health care organization, which contributes to the development of the personnel potential of an institution and has a direct impact on the quality of health care services provided. The purpose of this study is to compare the levels of satisfaction with the work of doctors in Russian and foreign organizations that used a "performance-based contract of employment" with employees. They were requested to consider their overall attitude to their job and the level of satisfaction with such parameters as wages, working conditions and atmosphere in the team. Research findings in Russia indicated that doctors with the highest levels of work satisfaction are in the private section (67%), while doctors in the public and departmental sections have much less levels of satisfaction (59% and 54%). Investigating satisfaction with wages, it was found that doctors working in public institutions have a lower level of satisfaction (60%), compared with doctors working in other types of clinics. Most of the surveyed doctors, in all types of organizations, expressed satisfaction with the team condition in the workplace (70%).