Evaluating Human-Computer Interaction at Design Time: an experience report with MoLVERIC Check in a MOOC environment

Abstract

The Modeling Language for Interaction as Conversation (MoLIC) is an epistemic tool inspired by Semiotic Engineering to model (human-computer) interaction through diagrams. MoLVERIC check (MCheck) is a diagram inspection technique developed for MoLIC, whose objective is to identify defects that would propagate in the modeled system's implementation and become communication interruptions. In this sense, this article is an experience report of evaluating a massive open online course (MOOC) environment through MoLIC, and predicting the quality of interaction to mitigate disruptions of metacommunication by MCheck. Although MCheck supports the inspection of MoLIC diagrams, in this article, we noticed the lack of MoLIC elements in the MCheck, indicating that this technique needs to evolve.